3rr Privacy Policy

1. Introduction

3rr ("3rr", "we", "us", "our") operates the online gaming and sports betting platform accessible at https://3rr.asia ("Platform"). We are committed to safeguarding the privacy and personal data of all registered users and visitors. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 3rr.

By registering an account on the 3rr Platform or by continuing to use the Platform after this Policy has been brought to your attention, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent, please do not register or continue using the Platform.

This Policy should be read in conjunction with 3rr's Terms & Conditions. Capitalised terms not defined in this Policy carry the meanings given to them in the Terms & Conditions.

2. Data We Collect

3rr collects the following categories of personal data in connection with the operation of the Platform:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification number (e.g., CNIC number for Pakistani users). This data is collected as part of mandatory Know Your Customer (KYC) verification.
• Contact Data: Pakistani mobile phone number (03XX format), email address, and residential address (city and province at minimum; full address for withdrawal verification purposes).
• Financial Data: Payment method details (Easypaisa mobile account number, JazzCash mobile account number, bank account details for HBL, UBL, Meezan Bank, or Bank Alfalah). 3rr does not store full bank account credentials; payment processing is handled by our authorised payment partners.
• Transaction Data: Details of all deposits, withdrawals, bets placed, winnings received, bonuses applied, and account balance history.
• Technical Data: IP address, browser type and version, operating system, device type and model, referring URLs, time zone, and session duration.
• Usage Data: Information about how you use the Platform, including pages visited, games played, markets accessed, features used, and time spent on each section.
• Communications Data: Records of correspondence between you and 3rr support, including support tickets, chat transcripts, and email exchanges.
• Responsible Gaming Data: Records of any deposit limits, loss limits, session time limits, cooling-off periods, or self-exclusion requests you have made via your account settings.

3. How We Collect Data

3rr collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically as you interact with the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 9 for details.
• Third-party sources: Identity verification and AML screening data from third-party KYC and compliance service providers; fraud detection signals from payment processors; and, where applicable, publicly available data sources for due diligence purposes.

4. How We Use Your Data

3rr uses the personal data we collect for the following purposes:

• To create, verify, and maintain your 3rr account and process your registration in compliance with KYC and AML obligations.
• To process deposits and withdrawals via your chosen Pakistani payment method (Easypaisa, JazzCash, or bank transfer) and to maintain accurate transaction records.
• To deliver the gaming and sports betting services available on the Platform, including personalising your experience based on your in-platform behaviour.
• To detect, investigate, and prevent fraud, money laundering, account takeover, and other prohibited conduct under our Terms & Conditions.
• To comply with applicable legal and regulatory requirements, including mandatory AML reporting obligations.
• To communicate with you regarding your account, transactions, promotions, and material Platform changes. Marketing communications are sent only where you have provided explicit consent and can be opted out of at any time.
• To administer responsible gaming tools including deposit limits, loss limits, and self-exclusion, and to honour cooling-off and exclusion periods you have set.
• To analyse aggregate usage patterns, improve Platform performance and user experience, and conduct internal research and analytics.

5. Legal Basis for Processing

3rr processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract represented by your 3rr account registration and use of the Platform — including KYC, transaction processing, account management, and customer support.
• Legal obligation: Processing required to comply with anti-money laundering legislation, tax reporting requirements, and other applicable legal obligations.
• Legitimate interests: Processing for fraud detection and prevention, Platform security, internal analytics, and responsible gaming enforcement, where these interests do not override your fundamental data protection rights.
• Consent: Processing for direct marketing communications, non-essential cookies, and any other processing for which explicit consent is required. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

3rr does not sell, rent, or otherwise commercially transfer your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:

• Payment processors: Easypaisa, JazzCash, and our banking partners receive the minimum data required to process your deposit or withdrawal transaction.
• KYC and AML service providers: Third-party identity verification and compliance screening providers receive identity and document data solely for the purpose of fulfilling our regulatory obligations.
• Game content providers: Third-party game studios and live casino operators may receive a pseudonymous session token to authenticate your gaming session. No directly identifiable personal data is shared with game providers without a valid contractual basis.
• Regulatory and law enforcement authorities: 3rr will disclose personal data to competent authorities where required by law, court order, or binding regulatory directive, or where we have a good-faith belief that disclosure is necessary to prevent imminent harm or criminal activity.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 3rr's business, your personal data may be transferred to the successor entity, subject to the same data protection commitments as set out in this Policy.

7. International Data Transfers

The 3rr Platform serves Pakistani users and is operated from an international jurisdiction. As a result, your personal data may be transferred to, stored in, or processed in countries outside Pakistan. Where such transfers occur, 3rr implements appropriate safeguards — including contractual data protection clauses with our service providers — to ensure that your data receives a level of protection consistent with the standards described in this Policy.

By registering and using the Platform, you acknowledge and consent to such international transfers of your personal data as described above.

8. Data Retention

3rr retains personal data for as long as necessary to fulfil the purposes for which it was collected, including the requirements of applicable law. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations.
• Transaction records are retained for a minimum of seven (7) years to meet financial record-keeping requirements.
• Support correspondence is retained for three (3) years from the date of the last interaction.
• Responsible gaming records, including self-exclusion history, are retained indefinitely to prevent circumvention of exclusion periods.
• Technical and usage data collected via cookies may be retained for shorter periods as specified in our cookie settings.

Where retention is no longer necessary and no legal obligation requires continued storage, 3rr securely deletes or anonymises the relevant data.

9. Cookies & Tracking Technologies

3rr uses cookies and similar tracking technologies to operate and improve the Platform. The following cookie categories are used:

• Strictly necessary cookies: Required for the Platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled.
• Functional cookies: Enable personalisation features such as language preferences and remembered login state. Disabling these may affect your experience.
• Analytics cookies: Collect anonymised or pseudonymised data about how users interact with the Platform. This data helps us identify performance issues and improve features. Analytics cookies require your consent.
• Marketing cookies: Used to measure the effectiveness of our promotional campaigns. Marketing cookies require explicit consent and are never used to sell your data to third parties.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent the Platform from functioning correctly.

10. Security Measures

3rr implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and the Platform is encrypted using TLS (Transport Layer Security) / SSL protocols.
• Passwords are stored using industry-standard one-way hashing algorithms. 3rr staff cannot retrieve your plaintext password.
• Access to personal data within 3rr is restricted to personnel with a legitimate business need on a role-based access control basis.
• We conduct regular internal security reviews and engage third-party security auditors periodically.
• Our payment processing infrastructure is maintained by PCI-DSS compliant payment partners.

Notwithstanding these measures, no internet-based transmission or storage system is completely secure. If you believe your 3rr account has been compromised, please contact support immediately and change your password.

11. Your Rights

Subject to applicable law and our legal obligations (including AML and record-keeping requirements), you have the following rights with respect to your personal data held by 3rr:

• Right of access: Request a copy of the personal data we hold about you.
• Right of rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restrict processing: Request that we limit the processing of your data in certain circumstances.
• Right to data portability: Receive your personal data in a structured, machine-readable format where processing is based on consent or contractual necessity.
• Right to withdraw consent: Withdraw consent to processing based on consent (e.g., marketing emails) at any time without affecting prior processing.
• Right to object: Object to processing based on legitimate interests, including profiling for direct marketing purposes.

To exercise any of these rights, contact 3rr support at: [email protected] (plain text — not a link). We will respond within 30 days of receiving a valid request. Identity verification may be required before we can action your request.

12. Children's Privacy

The 3rr Platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will delete that data and close the associated account immediately. If you believe a minor has registered on the Platform, please contact us at [email protected] (plain text) immediately.

13. Third-Party Links

The Platform may contain references to third-party service providers (such as game studios or payment processors) in the course of normal operation. 3rr is not responsible for the privacy practices of any third-party services you interact with outside the Platform. We encourage you to review the privacy policies of any third-party services you use in connection with your gaming activity.

14. Changes to This Policy

3rr reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered users via a notice on the Platform or to your registered contact details at least 14 days prior to taking effect, except where an immediate change is required for legal or regulatory compliance. The "Last updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.

15. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 3rr processes your personal data, please contact our support team at:

Email: [email protected] (plain text — not a clickable link)

We aim to respond to all data-related enquiries within 5 business days. For responsible gaming queries, please refer to the self-exclusion and limit tools in your account dashboard.